Factors to Consider when Partnering with a Vending Service in Toronto or beyond

Toronto Office Coffee Services and Toronto Vending Machines

Remember that the experience of the prospective vendor in your particular environment is key. We have experience in a multitude of environments: Our ability to listen and communicate with clients is just one of the skills that allow us to adapt to new environments.

How to gauge the quality of a vending service provider?

We always advise our prospective clients to shop around and find the vending service provider that best meets the following criteria: 

• Find programs and promotions leveraging partnerships with other corporate and prestige customers (link here to clients referrals???). Look for proof that the prospective partner has exceeded customer expectations. [sample of favourite referrals here] 
• Look for Partnerships, not Contracts. [This should be a link that describes in detail why this benefits the customer, a pro and con list.] 
• Consider only companies where you are assured of one convenient point of contact. This helps guarantee that management of the machine, restocking, loading, preferences study and other services can be done in the most efficient way possible without tying up your resources. What you don't need is a new mini-department you now have to manage! 
• At GTA Vending, our motto is "Simple, Value-Added and Hassle-Free". This is the objective we aim for in every one of our engagements with our clients. 
• Make sure that having a vending machine meets your needs at this time. Do you have 40 people in your office? Would it increase their job satisfaction? If your answer to these two questions is not a strong yes, consider other alternatives, such as door-to-door product delivery services. This is a more cost effective approach and is quite popular for small businesses. GTA Vending offers this service for some of its clients and has delivered tremendous results. 
• Make sure that the vendor continually upgrades its skills in sales and service with the latest equipment from the major manufacturers. Good examples of training and certification include successfully completion of the Quality Coffee Certification Program through NAMA. GTA Vending is a strong proponent of such training and has been doing it for years. 
• Make sure that the vendor is registered to organizations that follow industry best practices. Doing so guarantees that your partnership is with a company that is vested in doing things the right way, constantly furthering knowledge and understanding of how to conduct a better service for you.